Privacy Policy

Introduction

TyneMouth Technology provides IT staffing, recruiting, talent advisory, career guidance, and related professional services. We understand the importance of protecting the personal information of our clients, candidates, customers, employees, contractors, and website visitors.

Scope

This Privacy Policy applies to personal information collected from:

• Candidates registering for or seeking job opportunities
• Clients engaging our staffing, recruiting, technology, or related services
• Employees and contractors working with us
• Customers and individuals communicating with us
• Visitors using our website

SMS / Text Message Communications

If you provide your mobile phone number and choose to receive SMS communications from TyneMouth Technology, you may receive text messages related to your interactions with our services.

SMS Message Types

Our SMS communications are intended for transactional and service-related purposes only and may include:

• Business and sales-related inquiries
• Customer and client communications
• Project or service status updates
• Appointment reminders
• Meeting confirmations and meeting links
• Customer support and service-related communications

We do not use our SMS program for marketing or promotional campaigns.

Message Frequency

Message frequency varies based on customer interaction, service activity, and communication needs. There is no fixed number of messages per month, as the frequency may depend on inquiries, appointments, projects, transactions, or ongoing communications.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

SMS Consent

SMS consent is optional. You are not required to consent to receive SMS messages in order to contact TyneMouth Technology or receive our services.

If you choose to receive SMS communications, you must actively provide your consent. SMS consent is not a condition of purchasing any goods or services from TyneMouth Technology.

Mobile Information and SMS Consent Information

TyneMouth Technology does not sell or share mobile phone numbers or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.

SMS consent and mobile information will not be used for unrelated marketing purposes.

We may share information with service providers that process information on our behalf solely as necessary to provide, operate, maintain, or support our communications and services.

HELP

For assistance with SMS communications, reply HELP to any SMS message or contact us at:

• Email: [email protected]
• Phone: +1 (512) 737-9710

STOP / Opt-Out

You may stop receiving SMS messages at any time by replying STOP to any SMS message.

You may also contact us directly at [email protected] or +1 (512) 737-9710 to request removal from SMS communications.

Opting out of SMS communications will not affect your ability to contact TyneMouth Technology through other available communication channels.

Types of Personal Data Collected

Depending on how you interact with us, we may collect the following types of personal information:

• Contact information, including name, email address, phone number, and address
• Professional information, including experience, skills, certifications, and qualifications
• Job-related information, including employment preferences, applications, and resume information
• Employment history
• Financial information for invoicing and payment-related purposes, when applicable
• Information voluntarily provided through website forms, communications, or service interactions

How We Collect Personal Data

We may collect personal information through:

• Website forms and contact submissions
• Phone and email communications
• In-person and virtual meetings
• Applications, resumes, and other information voluntarily submitted by candidates or clients
• Interactions with our services and website

How We Use Personal Data

We may use personal information to:

• Deliver staffing, recruiting, IT, career, and related professional services
• Match candidates with relevant employment or career opportunities
• Communicate with clients, candidates, customers, and website visitors regarding requested services
• Provide customer and service support
• Send transactional and service-related SMS communications when consent has been provided
• Process payments and invoicing when applicable
• Maintain business and service records
• Improve our services, website, and operational processes
• Comply with applicable legal and regulatory requirements

How We Disclose Personal Data

We may disclose personal information only as necessary to operate our business, provide requested services, maintain our systems, or comply with legal obligations.

This may include sharing information with service providers and vendors that process information on our behalf and assist us with operating, maintaining, or supporting our services and communications.

We may also disclose personal information to government authorities or other parties when required or permitted by applicable law.

With respect to SMS communications, TyneMouth Technology does not sell or share mobile phone numbers or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.

Security Measures

We take reasonable measures designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction. These measures may include:

• Encryption of sensitive information when applicable
• Secure systems and restricted access controls
• Regular backup and recovery procedures
• Administrative and technical safeguards appropriate to the nature of the information

However, no method of electronic storage or transmission can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain legitimate business records, or comply with applicable legal, regulatory, or contractual obligations.

When personal information is no longer required, we may delete, securely dispose of, or anonymize it in accordance with applicable requirements.

Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete personal information
• Request deletion of personal information where applicable
• Object to or request restriction of certain processing activities
• Withdraw consent for communications where consent is the legal basis for processing
• Lodge a complaint with a relevant supervisory or regulatory authority where applicable

To exercise applicable rights or request information regarding your personal data, please contact us using the contact information provided below.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, practices, technology, or applicable legal requirements.

Any updates will become effective when the revised Privacy Policy is posted on this page. We encourage visitors to review this page periodically for the latest information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

TyneMouth Technology
Email: [email protected]
Phone: +1 (512) 737-9710